We are looking for amazing people to join our team!
West Coast Refill opened in 2017 as Vancouver Island’s first Zero Waste focused retailer. We take pride in helping our community establish low waste life style habits and reduce single use plastics and packaging while educating them about local environmental issues. We carry an ever growing selection of plant based, Canadian made cleaning products for your home and body as well as a large assortment of plastic free and reusable homewares and personal care items. After five years of continued growth, we are now moving into two brand new locations: our larger retail and distribution location in Langford, and our tiny satellite store in Downtown Victoria, both opening the fall of 2022.
Do you love the idea of working for a locally owned, laid back small business with a passion for sustainable living?
Do you want to be part of a larger team whose goal is to make it as easy as possible for the people of the Victoria area to reduce their plastic consumption and help make a real difference to our local community?
Are you interested in helping to educate others on environmentally friendly products, natural ingredients and reusable options for their every day lives?
If you’ve answered yes to all of the above, then you might be the right person to join our team!
West Coast Refill is committed to creating a diverse and welcoming workplace that includes team members with diverse backgrounds and experiences.
The Candidate:
- You always deliver outstanding customer service and have experience in retail sales.
- You are committed to maintaining a Zero Waste workplace.
- You are passionate about environmentally sustainable products and business practices.
- You are self-driven, take direction well & follow through on tasks and assignments.
- You are a good communicator, able to relate well to people of all ages & backgrounds
- You are in good health, can lift or maneuver large boxes and buckets up to 20kg/50lbs, and able to stand for up to eight hours.
- You are cheerful and work well with others while also able to follow through in independent tasks.
The Position: Full Time Store Supervisor – Downtown Victoria Location
Starting pay $19/hr
- 35 hours a week approximate, with occasional team meetings before or after regular store hours
- Monday – Saturday 10am -5pm
- Assisting customers in a cheerful and welcoming manner.
- Addressing all customers’ need including product enquiries, the selection of goods, filling of container and completing transactions on Point Of Sale.
- Lifting heavy containers of product up to 22kg/50lbs
- Long periods of standing and some repetitive motion.
- Maintaining product displays, stocking shelves, receiving inventory.
- Upkeep of general appearance and cleanliness of the sales floor and storage area.
- Directing and leading by example to part time sales associates.
- Training new hire as needed, ongoing team training on product knowledge and customer service.
- Implementing measures to avoid product damage, waste or theft, including weekly cycle counts.
- Performing exchanges, applying store credit as needed.
- General opening and closing duties including cash management, deposit preparation and security check.
The Position: Part Time Sales Associate – Downtown Victoria or Langford Locations
Starting pay $17.50/hr
- 12 – 20 hours a week, 12:30pm – 4:30pm
- Assisting customers in a cheerful and welcoming manner.
- Addressing all customers’ need including product enquiries, the selection of goods, filling of container and completing transactions on Point Of Sale.
- Lifting heavy containers of product up to 22kg/50lbs
- Long periods of standing and some repetitive motion.
- Maintaining product displays, stocking shelves, receiving inventory.
- Upkeep of general appearance and cleanliness of the sales floor and storage area.
- Implementing measures to avoid product damage, waste or theft, including weekly cycle counts.
- On going training on product knowledge and customer service.
Inventory Specialist: Part Time- Flexible hours: Langford location.
**this position could be combined with part time retail for full time hours**
Starting pay $17.50/hr
- Approximately 12 – 18 hours a week, three days a week.
- Receive and verify product deliveries.
- Accurately record and monitor inventory in inventory system.
- Maintain back room/work area organization and tidiness.
- Prepare customer orders for local delivery and shipping.
- Lifting heavy containers of product up to 22kg/50lbs
- Long periods of standing and some repetitive motion.
- Cleaning dispensers, refilling and accurately labeling and rotating dispensers.
- Washing pumps, dispensing equipment etc to maintain sanitary conditions.
- Preparing weekly restocks for satellite location.
- Clearly communicating and following through on needs of both store locations.
- Implementing measures to avoid product damage, waste or theft, including weekly cycle counts.
- Attending occasional team meetings outside of regular store hours.
Administration and Marketing: Part time – Flexible hours: Langford Location
Start pay: based on experience and abilities.
- Approximately 15 hours a week, three days a week.
- Above average communication and organizational skills with a hands-on approach to work.
- Keen attention to detail with an emphasis on accuracy and presentation.
- Basic Excel skills, including creating custom Excel worksheets and calendars
- Familiarity with Mailchimp, WordPress, and Square very helpful, but not essential.
- Assist in updating and maintaining store procedure and policies manuals, product lists and pricing.
- Reconciling receipts and invoices, budget tracking.
- Create and maintain marketing and events calendars.
- Assist with maintaining online store and website.
- Assist with marketing planning including but not limited to writing newsletters, researching information for blogs, marketing calendars, content creation and scheduled posts for Instagram, Facebook, LinkedIn and Pinterest.
- Presenting at quarterly team training meetings outside of regular store hours.
- Updating and maintaining store information on Google and other platforms.
What We offer:
- A friendly, laid back, non-corporate work place.
- Reviews and potential pay increases based on performance every six months.
- A supportive and inclusive store culture where your suggestions and ideas are encouraged to be heard.
- A fun, collaborative working environment.
- A generous staff discount on all goods and services.
- A paid meal break on all shifts over 5 hours.
- Flexible vacation scheduling.
- Extended health benefits after 3 months.
How to Apply:
Please email your resume and cover letter, explaining what qualities and experiences you possess that will help West Coast Refill reach our full potential as a successful eco-living store, to westcoastrefill@gmail.com with the subject title of the position you are applying for.